On behalf of my team, we are very, very, sorry. Our site has crashed due to the immense amount of traffic visiting it right now. And we we assure you that we are in the midst of fixing it RIGHT NOW.
We ask for your forgiveness and understanding regarding this situation. This is unintentional, extremely, unexpected, and has never ever happened for any of our launches before, as our site is typically well prepared for high volume periods such as this.
We are fixing this whole situation right now and working as quickly as we can. Thank you so much for your support and patience.
We would also like to assure you that everyone with Early Bird access will still get early access once the site is back up and running.The site will only be able open to the public after the early bird period.
Thank you so much for your understanding. We are very frustrated at this situation and completely understand the frustration you might be feeling right now.
We take your time very seriously, and would never take you for granted as a follower and customer of ours. Yet the unpredictability of technology can be extremely frustrating, and we recognize that this inconvenience is our fault.
I will email you again the moment this situation is fixed and the site is back up.Thank you so much for your patience, and understanding. We greatly appreciate your support.
On behalf of the entire Virtuoso team
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