Ok, so I was hoping not to do this.
I email. no response. I make two identical orders during black friday weekend to get two white nocs (which I regret now). I finally get the orders TODAY. (dec 24th)
one order is fine. the other, no white nocs.
I emailed a few times recently asking when they would be shipped, and if the white nocs are included. no responses. not one time.
In the meantime, I do research, and there is no shortage of threads, complaints about this company. too bad. I supported them from the beginning with loads of my hard earned cash for their subpar decks (my gold crown decks all came with dented corners.) I didn't complain though.
During this month, I got several emails from them giving free downloads to make up for their shoddy customer service, and asking us to buy vista decks. um. NO.
I may buy more decks in the future if they fix this issue. and by fix, i mean, a response saying sorry for not getting back to me, and a white noc deck sent quickly to make up for all this. I order many decks. from all kinds of sellers. even ebayers, t11, ellusionist respond within a day or two. Im not unreasonable. Im thinking about just returning everything and doing a chargeback. Im tired of companies acting like we'll buy anything anytime. Im seriously considering not only not buying from the blue crown as a company, but any of their products from any seller in the future.