davegk wrote:Hey Mike / others,
In the past I've never had a problem sending MPC pdf files of vector artwork created in illustrator. They even sent me a full sheet template which I used to lay out the entire deck in a pdf file which they printed from. However, my latest order has been a big hassle as they are insisting I convert all my art to raster files (jpg/gif/tiff) and upload directly into their ridiculous web-based interface. Otherwise, they'll charge me a bunch of extra fees to "convert it for me" which sounds like they are manually converting pdf to jpg and then uploading it themselves (??!)
Dave, I have never had any problems, even using my direct upload to their Dropbox share, but I know that Sunish is correct about new faces in the group, and also heard a horror story from the sales manager about a fairly expensive problem that came up because they had "fized" a problem for someone. That in itself is enough to make them require that they print exactly what you send instead of helping out, even if it did save time for everyone.
They do have a good leg up for printing prototype decks as Sunish noted as well, which is why I openly offer the 20% discount to members for small batch decks. Your not going to get less than 250 decks from Expert/Legends, USPCC or even Gambler's any time soon.